IT support that answers the phone.

Remote helpdesk, managed devices and Microsoft 365 — delivered by our team that knows your business, on one fixed monthly fee.

1 Hr
GUARANTEED CRITICAL RESPONSE
6am–6pm
HELPDESK, MONDAY TO FRIDAY & EMERGENCY A/Hrs
1989
SUPPORTING PERTH SINCE
Pricing

Simple per-user pricing

No counting tickets, no surprise invoices. Most clients pay one fixed monthly fee per person — quoted in one page, not a 40-page proposal.
from
$99
per user / month ex GST
Your monthly fee covers the things every business needs, every month:
How support works

What a support plan covers

When something breaks, you call or email and a real engineer picks it up — most issues are fixed remotely the same day. Behind the scenes, we’re patching, monitoring and maintaining your devices so fewer things break in the first place.

Every plan includes:

Scheduled onsite visits — weekly, monthly or quarterly — are discounted when they’re part of your plan. Project work and hardware are quoted separately, always before we start.

The roadmap

A plan, not just a helpdesk

Once a year we sit down with you and review everything — what’s ageing, what’s at risk, what Microsoft is changing, and what it should cost. You get a plain-English technology roadmap: fix now, improve next, maintain the rest. No jargon, no padding, and you decide the pace.
Don't take our word for it

What clients say

“Everyone there is absolutely outstanding, efficient and always friendly and willing to help. They always resolve any issues that arise and are on top of everything we need as an international company. No matter how busy they are, they treat us with the same kindness, patience and respect every time.”

Sara Zuccarino

Santanol Group

“Darran and his team were extremely helpful and easy to deal with. For someone who is not computer illiterate, AusConnect made setting up my small business very easy and took the time to explain everything. I would highly recommend AusConnect.”

David Davies

West Point Building Inspections

Fed up with waiting on your current provider?

Switching is easier than you think — we handle the handover.

Get In Touch

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